They can also explore customers' omnichannel interaction history to better optimize responses, proactively detect future issues, and simulate next-best-action strategy performance. * Customer Profile Viewer: This new feature lets users deep dive into individual customer's propensities, behaviors, suppressions, and potential value. Optimize outcomes with AI-powered capabilities in Pega Customer Decision Hub to better engage with customers, including: New enhancements to Pega Platform, Pega Customer Service,and Pega Customer Decision Hub enable businesses leaders to: Pega Infinity 8.7 helps organizations improve TX with a seamlessly integrated set of capabilities that accelerate digital transformation with the speed, scale, and flexibility needed to overcome any business challenge or need.
With low-code innovation, applied AI and automation, and a modern cloud architecture, Pega Infinity version 8.7 helps organizations innovate faster at scale while creating better total experiences for all end users. Pegasystems announced the latest edition of its Pega Infinity software suite that helps empower organizations to quickly deploy apps, create smarter workflows, and deliver better experiences for businesses and their customers.
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